Content marketing is no longer seen as an “extra” activity, but as an essential way to connect with potential customers to build enough trust to lead to a sale. But are you getting the most out of your efforts?
Episode 50: How to Get to 50 Episodes of Your Podcast
If you've been thinking about starting a podcast, there are a lot of good resources out there to help you. The best one is undoubtedly is The Showrunner by Jerod Morris and Jonny Nastor a podcast about podcasting. I've learned a lot from both of them, and I thought I'd pay it forward by sharing […]
Episode 50: How to Get to 50 Episodes
In celebration of my 50th episode, I’d like help those of you who are thinking of launching your own podcast. This episode serves as an overview of my experience so far. I share a quick timeline of my launch plan, stats and rankings, strategies and tactics, and successes and failures. Hope that it helps you!
How to Find Your Superpower and Focus on the Right Stuff: Interview with Katy Tynan (Episode 49)
Whether you're an employer or employee, the world of work is changing. Whether you want to start a business or contribute to a business, it helps to understand the ways in which people are working differently, and how the relationship between people and companies is changing. That's why I invited Katy Tynan to the show this […]
How to Find Your Superpower and Focus on the Right Stuff: Interview with Katy Tynan
The world of work is changing quickly. It doesn’t matter if you’re an employer or employee, starting your own business, or freelancing. Everything’s different, from the way we work to our expectations of what work should be. Katy Tynan talks about the trends and how they will affect your career.
Taking Your Social Media Strategy Seriously (Episode 48)
There are no shortcuts in building an audience. Forging deep connections with your customers take real effort. To me, that effort is worth it. Most business owners would probably agree that good relationships and trust lead to more customer conversions. We nurture those relationships in a variety of ways in person, on the phone, email, […]
Taking Your Social Media Strategy Seriously
If you’re still deriding social media as a shallow waste of time, it’s time to get with it. Other businesses are getting a lot out of it, forming real relationships with real customers. Are you leaving this opportunity to your competitors, or is it time to start taking your strategy seriously?
Me as a Customer (One Tough Customer)
In the last episode (You as a Customer), I asked you to look at how you behave as a consumer your evaluation process, your criteria, and your buying process. It’s a good exercise to sit on the “other side of the table” so that you can have empathy for your customers. It helps you construct and present the right […]
Me as a Customer
Today’s consumers are savvy. Before a purchase, they’re going to research you, read reviews, and ask their friends about you. They’re going to make determinations about you – even before the first “touch.” Are you set up to influence the process? Let’s take a look.
You as a Customer (Turning the Tables)
How do you behave as a consumer? What's your evaluation process for a new product or service? Looking at your own process may offer some insight into how you present your offer to your customers and prospective customers. In working with clients and in my own business I find that a regular reminder about empathy […]
You as a Customer
How do you behave as a consumer? What’s your evaluation process for a new product or service? Looking at your own process may offer some insight into how you present your offer to your customers and prospective customers.
Converting Your Customers Into Advocates
Word-of-mouth marketing can happen on its own, but you don’t want to leave it to chance. Here’s how to make your customers are a part of your overall content strategy.
Getting Your Customers Involved
It’s a missed opportunity if you don’t give your customers a seat at the table early on. First, if the customer has no effect on product development, you’ll probably get the product wrong. Also, the right customers have the potential to be your best sales reps, if you handle it right.
Picking the Right Customers
Not all customers are created equal. There are some that your business can’t live without, and there are others who are more trouble than they’re worth. Are you selecting the right customers—the one who provide more value than they extract?
Finding Your First Customer
There’s no milestone more important to your business than finding the first person who will actually pay you. This episode is about really focusing on whom you are trying to serve and making your content work towards the singular goal of earning your first customer.
How Content Strategy Makes You More Efficient
Small business owners are extremely busy, so one of the single biggest things you can do to impact your business is to become more efficient with your content strategy. Here’s how to treat your content as an investment in a reusable business asset, saving you time in the process.
How the Consolidation of Media Affects Your Content Strategy
At this year’s DLD Conference, Dr. Scott Galloway (NYU Stern School of Business) describes in great detail the massive media shift that has the potential and power to destroy any business that doesn’t know—and play by—the New Rules. Is your content strategy in line with Google, Facebook, Apple, and Amazon? Let’s take a look.
Social Media Strategy for Brick and Mortar Businesses: Interview with Laura Nunemaker (Episode 40)
Social media is often a big challenge for small business owners. Running the business itself is so much work how can you find the time to do the extra work of social media? And how can you make sure that those efforts actually yield a result? These are real challenges for real businesses. And in […]
Social Media Strategy for Brick and Mortar Businesses: Interview with Laura Nunemaker
How can brick and mortar businesses make the most of social media? On this week’s episode, I interview Laura Nunemaker about her specific strategies for offline businesses, clever cross-promotion opportunities, and careful automation to help make you more efficient.
New Opportunities in a Post-Gatekeeper World
Why are you waiting for permission? Walk straight past the Gatekeeper and connect with your audience directly. There’s nothing holding you back anymore, and there are no excuses. Your audience is your greatest business asset—it shifts the power in your favor.