Building an audience is difficult work, and you don't want to create any extra friction. So what can you do to not have it be a huge burden on the organization? If the outcomes outweigh the time spent, then you'll feel like it's worth it. But if you feel like the process is heavy, then […]
Social Media Marketing: 4 Strategies for Channel Selection
It’s Not Content Strategy Without Planning (Episode 51)
Many people focus on the marketing side of content strategy, which makes sense. It's a means to an outcome. The goal is usually to enhance, or even replace, traditional marketing efforts. But with a good content strategy, you are doing much more than just driving awareness. It's about creating a reusable business asset. It's about […]
It’s Not Content Strategy Without Planning
Episode 50: How to Get to 50 Episodes of Your Podcast
Episode 50: How to Get to 50 Episodes
In celebration of my 50th episode, I’d like help those of you who are thinking of launching your own podcast. This episode serves as an overview of my experience so far. I share a quick timeline of my launch plan, stats and rankings, strategies and tactics, and successes and failures. Hope that it helps you!
How to Find Your Superpower and Focus on the Right Stuff: Interview with Katy Tynan (Episode 49)
Whether you're an employer or employee, the world of work is changing. Whether you want to start a business or contribute to a business, it helps to understand the ways in which people are working differently, and how the relationship between people and companies is changing. That's why I invited Katy Tynan to the show this […]
How to Find Your Superpower and Focus on the Right Stuff: Interview with Katy Tynan
Taking Your Social Media Strategy Seriously (Episode 48)
There are no shortcuts in building an audience. Forging deep connections with your customers take real effort. To me, that effort is worth it. Most business owners would probably agree that good relationships and trust lead to more customer conversions. We nurture those relationships in a variety of ways in person, on the phone, email, […]
Taking Your Social Media Strategy Seriously
Me as a Customer (One Tough Customer)
In the last episode (You as a Customer), I asked you to look at how you behave as a consumer your evaluation process, your criteria, and your buying process. It’s a good exercise to sit on the “other side of the table” so that you can have empathy for your customers. It helps you construct and present the right […]
Me as a Customer
You as a Customer (Turning the Tables)
How do you behave as a consumer? What's your evaluation process for a new product or service? Looking at your own process may offer some insight into how you present your offer to your customers and prospective customers. In working with clients and in my own business I find that a regular reminder about empathy […]
You as a Customer
Converting Your Customers Into Advocates
Getting Your Customers Involved
Picking the Right Customers
Finding Your First Customer
How Content Strategy Makes You More Efficient
How the Consolidation of Media Affects Your Content Strategy
At this year’s DLD Conference, Dr. Scott Galloway (NYU Stern School of Business) describes in great detail the massive media shift that has the potential and power to destroy any business that doesn’t know—and play by—the New Rules. Is your content strategy in line with Google, Facebook, Apple, and Amazon? Let’s take a look.