The interaction between you and your customer is unique to your business. But the “customer journey” has some common waypoints as we go from attracting that initial set of customers to developing a stable of loyal advocates.
The New Business Mindset
Why does business need to be a ruthless, zero-sum game? It doesn’t. You can still be successful by being nice – and in point of fact, I think that you can be even more successful if you unlearn some of the awful lessons that the corporate world teaches.
Most Downloaded Episodes of 2017: Marketing Without the Marketing
Marketing Without the Marketing is a podcast about using content strategy to build an audience. Here’s a list of the episodes that listeners downloaded the most in 2017. If you’re new to the podcast, this is a great place to start!
Taking a Stand Against Deceptive Marketing Tactics
Ad-driven media is still the dominant paradigm, undermining the Web’s promise and potential. When you incentivize clicks as the only metric that matters, what do you expect? Cheap tactics for cheap clicks. Ev Williams, founder of Twitter, is taking a stand. Can he “save the Web,” or is it too late?
Content Strategy in the Modern Media Landscape
In the new media ecosystem, my belief is that the best stuff rises to the top. Why? Because what people value, people share. And it’s the only way that small players can see their message travel. Is your content strategy optimized for the Modern Media Landscape?
Using Social Media for Business: Strategies for Long-Term Success
How would you rate your use of social media for business? Has it been successful, or a waste of time? Whether you are just getting started with social media – or you’re in need of a reboot – here’s a collection of resources to help you focus your strategy and make better connections with your customers and prospects.
Content Marketing vs. Content Strategy
Content marketing is only one facet of a complete content strategy. To get the most out of your efforts, you need to have a clearly definable and measurable set of goals. Like anything in business, the planning process is an important component of your success.
Why is Content Marketing Important for Your Business?
Content marketing is no longer seen as an “extra” activity, but as an essential way to connect with potential customers to build enough trust to lead to a sale. But are you getting the most out of your efforts?
How the Consolidation of Media Affects Your Content Strategy
At this year’s DLD Conference, Dr. Scott Galloway (NYU Stern School of Business) describes in great detail the massive media shift that has the potential and power to destroy any business that doesn’t know—and play by—the New Rules. Is your content strategy in line with Google, Facebook, Apple, and Amazon? Let’s take a look.
New Online Workshop: Grow Your Business with Content Marketing
Join me in a 3-day online workshop designed to help small business owners develop an online presence and start finding and connecting with customers. We’ll cover the basics of content marketing so that you can start making an impact on your own business immediately.
New Podcast Series: Marketing without the Marketing
How can you promote yourself or your business without coming off as self-promotional? This podcast will show you how to use Content Marketing to create connections and build the trust of your audience. Hosted by Michael Boezi, Content Strategist at Control Mouse Media https://controlmousemedia.com.