As the harsh spotlight illuminates dark posts, Russian ads and who-know-what-else, expect a backlash against Facebook. It may come in the form of regulations or user revolt, but it’s going to change Facebook a lot. It’s not a matter of if, but when. So if you use Facebook to promote your business or connect with customers, what can you do to prepare yourself?
From Adversity to Acceleration: Business Growth Strategies from Kelly Roach
Acceleration is something that most entrepreneurs seek, but often find to be out of reach. My guest this week is Kelly Roach, a former Fortune 500 executive who has an amazing story of career acceleration – both in her corporate career and in running her own agency. Kelly shares her story, along with strategies that you can apply to your own business.
How to Make Sure You Actually Own the Rights to Your Content
Do you have someone creating content for you? A writer, designer, video producer, or developer? If so, you want to make sure that you have clear ownership of the rights to that content. Episode 112 is about the risks of not having an IP clause in your vendor contracts.
The Customer Is Always Free to Go
You can’t force me to be loyal – that’s something you have to earn. Yet you see companies use a variety of methods to lock us in or make it difficult to leave. These cheap, short-term tactics may guarantee today’s revenue, but they will never add up to tomorrow’s loyalty.
Contracts Are Not a Trap
Signing a contract is often a big commitment for a client, and I want them to feel like the investment is low-risk. Here’s my counterintuitive approach to writing a contract that is clear and simple, fair to both sides, and starts from a point of mutual trust.
Hourly Rate vs. Project Rate: Which Is Most Fair for Both Sides?
Everyone advises to bill by the project (not by the hour) when you run a consulting business. In the 4 years that I’ve been doing it, I’ve found that the opposite is true. But it requires a few important principles to make sure that the exchange of value works – for both sides.
When to Ask for the Sale: Not Early and Often
Conventional wisdom is to ask for the sale early and often. With today’s consumers, it turns out that the opposite is true. Exhibiting a little patience and providing a lot of upfront value gets you away from the icky parts of self-promotion – and it’s more effective too.
Non-Disclosure Agreements: Mistrust Is Not a Good Starting Point
It may seem counterintuitive, but the NDA request is always a red flag to me. Mistrust is not a good starting point for any relationship – plus it betrays a lack of self-confidence in your ability to execute. Is this really the message you wish to convey? Let’s take a deeper look at Non-Disclosure Agreements: Pros and Cons.
Execution Is Everything In Business
We tend to overvalue our own ideas – I do it too. But it’s always the execution that counts. This week’s episode is about how to pick the right idea to bank on, how to develop it with continuous customer input, and how to assess whether or not the idea is actually succeeding.
Creating Content as a Business Asset
In short, running a good content strategy is a huge time investment. It takes a lot of effort, and let’s face it – it takes a long time to start seeing results. The only way to make it worth it is to treat everything you produce as if it’s a renewable asset.
Tweeting Is Believing, Tweeting Out Is Not
Twitter is the best social platform for connecting with people you DON’T know already, making it a critical tool for finding new potential customers. So, why is it still not taken seriously? Episode 106 is about making a shift in mindset so that you can up your game and get more out of Twitter.
Social Media Cannot Exist in a Vacuum
If your plan is just to start “getting the word out there” by posting to Facebook or Twitter – stop now. The outcomes will never be worth the time you put into it. You need a complete content strategy in order to make social media worthwhile. Here’s a simple way to adjust your approach – and the three advantages to doing so.
Marketing and the Experimental Mindset
One of my favorite quotes is, “If you’re not measuring, you’re not marketing.” This has never been more true than it is today. What worked yesterday is not guaranteed to work tomorrow. Learn, measure, and iterate so that you can continue to optimize your marketing efforts.
Soft-Touch Marketing Is More Respectful – and More Effective
Marketing often feels “icky” to small business owners, solo entrepreneurs, authors, and other creatives. When you ARE your brand, you don’t want to be a self-promoter. Soft-touch marketing is the answer – not only does it feel better, but in light of today’s consumer behavior, it’s also more effective too.
Stop Looking for Shortcuts
Forging real connections with real customers take real effort. Every business owner knows this. So why do we behave differently when we get online? Why do we take social connections less seriously, and look for the SEO tricks and other quick fixes?
Marketing Is an Investment, Not a Cost
Marketing should not be a one-time spend to get a one-time result. If you think of it as an investment instead, today’s “spend” can continue to pay off years from now. Here’s how to focus on the two most important investments you can make in your business.
Episode 100: I Am Not Special
When you set out to create something, do it to create a resource. Then it doesn’t matter if organic growth is slow. You’ll be creating a reusable business asset: That’s content strategy in a nutshell. Episode 100 of this podcast is dedicated to you and your next big milestone. I am not special: You can do it too!
I Am Tired of Seeing Creatives Fail
It’s a shame when you see great art go unnoticed. I got sick of seeing creatives fail, so I wanted to do something about it. Here’s a behind-the-scenes look at how and why I created a comprehensive online course to help writers, musicians, and visual artists.
Marketing Automation: A Case Example
Marketing automation sounds robotic and impersonal. In fact, it can be a more welcoming and personal way to nurture a lead into a customer, by focusing on THEIR specific needs and interests. You have a much better chance at making a connection, while lightening your workload as well.
Consistency in Content Strategy
Consistency is one of the best ways to earn trust. So in your content strategy, a “toe in the water” approach isn’t going to cut it. You simply have to commit to being consistent. That means that you’re going to have to love the process – not just the results. Are you up for that?